Return & Refund Policy

We accept returns of eligible products within 14 days of delivery.

To be eligible for a return:

• Item must be unused and unopened
• Original packaging must be intact
• Proof of purchase is required

We do not accept returns for:

• Used or opened items
• Perishable goods
• Items marked as final sale

Once the returned item is received and inspected, we will notify you about approval or rejection of the refund.

If approved, refunds will be processed to the original payment method within a reasonable number of business days.

Shipping costs are non-refundable unless the item is defective or incorrectly delivered.

We only replace items if they are defective or damaged.

Services such as consultations, appointments, and procedures are provided based on scheduled bookings.

• Appointments may be rescheduled or cancelled with prior notice
• Late cancellations or missed appointments may be subject to a fee
• Refunds for services depend on whether the service has already been provided or started

Refunds for services are only possible if:

• The service was not provided
• A valid issue is confirmed by the provider

Completed or partially completed services are generally non-refundable.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For any questions regarding returns, refunds, or services, please contact us through the website.

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